I tell you... a hungry woman is an angry woman. I was so pissed that I called the Call Centre requesting for a change.

A lady picked up my call and told me that a new pizza would be sent to me in the quickest time possible. She could not confirm the timing with me as she needed to clarify it with the branch involved.

Fair enough. I hang up the phone and walked out the room.

I saw my bro eating the HAWAIIAN pizza (cos he was so damn hungry la... could he be blamed?? NO la)

I called the Call Centre back, telling them that the wrong pizza had been eaten but still I demanded for the correct pizza to be delivered to me. This guy from Call Centre could not make a decision so he put me on hold.

In less than one minute, he returned and requested my bro to answer the call. I found it ridiculous but passed the phone to my bro nonetheless.

The next moment, a stupid man by the name of SHAH called the line which my bro used to order the pizza. He was the branch manager of Bukit Merah Pizza Hut. He asked for my bro and I told him my bro was on the line with another Pizza Hut officer which he did not seem to understand. Stupidity number ONE.

He then asked if the wrong pizza had been consumed. Stupidity number TWO. Of cos it was consumed otherwise he would not be calling, would he?

I could not remember if he asked me to pay for the CURRY CHICKEN pizza BUT his attitude was damn LOUSY, I tell you! LOUSY to the power of infinity.

I was quite okie with my tone initially BUT something about what he said really pissed me off and I started screaming at the top of my lung.

This was what happened

Me : Are you telling me that I have to wait another one hour for the correct pizza to be sent to me.
(pissed off but tone still okie)

Stupid so-called manager SHAH : Yes, madam.
(damn attitude)

Me : You must be joking right. I have to wait 2 HOURS to have my pizza delivered to me.
(pissed off but tone still okie)

Stupid so-called manager SHAH : No I am not joking. In the first place, it is COMMON SENSE not to consume the wrong pizza delivered.
(KNN!!! So was he implying that we got no common sense??? What is this??? Was he even using his common sense when talking to customers or was that the way Pizza Hut trained him to treat the customers? And didn't he has the COMMON SENSE to know that the customer waited one full hour and was damn hungry at that point of time. As a matter of fact, the customers actually had the COMMON SENSE to eat whatever that was presented to them instead of waiting for another god-damn hour. So who was having no common sense here?)

Me : Why not? It's no fault of us that you guys delivered the wrong pizza NOT FORGETTING we have waited for one hour. Now you are telling me that I can only have my lunch at 2.30pm!!!
(totally pissed off now and practically screaming at him)

Blah blah blah blah....
(These blah blah blahs are here cos I cannot remember what exactly happened. I tell you, I was so angry that I could not even talk properly. I shall not defame that stupid fellow for whatever that did not happen (or it did happen just that I couldn't remember). Whatever it is, I swear that everything stated here is 100% accurate. I did not add any salt or pepper to make everything sound to my advantage. If he dares, ask him go play back his recording and listen to his damn attitude!)

Me : I don't care. I want the correct pizza delivered to me within an hour time.

Stupid so-called manager SHAH : ARE YOU THREATENING ME???
(which part of the sentence is threatening you tell me? Does he even know the meaning of threatening? I bet he doesn't cos he's S-T-U-P-I-D! Stupid!!!)

Me : Which part of my sentence is threatening? Am I using a knife right now or am I using the F-U-C-K U word right now?

Blah blah blah blah....
(HOT HOT HOT!!!)

Stupid so-called manager SHAH : Is there anything else then?
(with super attitude)

Me : Yes, I want to speak to your manager and higher authority regarding this.

Stupid so-called manager SHAH : Okie.
(Okie his stupidity head!!! I received NO CALLS AT ALL up till now. It's 11.45pm right now. Obviously he is treating his customers like SHIT.)

How can such person become a manager??? Even a cleaner has better attitude than him. Throughout the conversation, NOT a single word of apology from him. I tell you... from my experience with people, this stupid SHAH is probably someone with a FAT ASS. Damn attitude and no apology.

He better gets his facts right.

(1) I am not making an unreasonable request for demanding my CURRY CHICKEN pan pizza to be delivered to me.

(2) I am informing them in advance that the wrong HAWAIIAN pizza has been consumed. He should say that I should not have done so in a nice way and NOT saying that I have got no common sense. Don't forget that I AM THE CUSTOMER and THE FAULT OBVIOUSLY LIES WITH THEM!

Anyway, so what if the HAWAIIAN pizza had been consumed??? He was going to throw away that pizza afterall, I assume. Couldn't possibly deliver it to the next person who 'suay suay' ordered a HAWAIIAN pizza, could he??? Stupidity number THREE.

I tell you.... POOR CUSTOMER SERVICE!!! Is there any other words worse than POOR??? I'll give it to him without hesitation.